Support Center

Transferring Ownership

Last updated September 15, 2016
If you need to transfer ownership of your account to another user, please Open a Support Ticket with our support team and we can transfer ownership for you.

Before requesting a transfer, the new user must already be invited (and have accepted their invitation) to be an account administrator.

Requesting a transfer of ownership can only be made by the current account owner. If the owner is no longer available, you may open a support ticket and we will need to verify the account information.

Please include the following information:
  • Name and email address of the current administrator looking to relinquish ownership.
  • Name and email address of the user that will be taking over ownership.
  • If the current owner is no longer available, you will also need to provide the current billing information of the account. (Last 4 digits of the credit card on file and the billing zip code)


Still need help? Contact us directly at (877) 644-7774 or