Support Center


  • Uploading Files

    Note: The uploading files option is only available to users with Creators or above privileges. If you do not h...

    Nov 19, 2018 05:45PM PST
  • Downloading Files

    Note: The downloading content option is only available to users with Downloader or above privileges. If you do...

    Jun 06, 2017 10:15AM PDT
  • Moving and Copying Files

    Easily move or copy multiple items to a different location in your Workspace or an entirely different Workspac...

    Sep 15, 2016 11:38AM PDT
  • Renaming Files and Folders

    Files and folders in your workspaces can easily be renamed at any time. Administrators, Moderators, and Collab...

    Oct 15, 2018 02:46PM PDT
  • Using Search and Filter in Onehub

    Onehub offers features to help you search and filter information in your account to quickly find the files you...

    Oct 05, 2016 12:10PM PDT
  • File Versions

    File versions is a feature that enables you to track, restore, or revert to previous versions of documents in ...

    Feb 14, 2017 10:15AM PST
  • Supported File Types for Previews

    Onehub provides previews for many different file types. This allows you and your clients to be able to view do...

    Jun 19, 2018 09:19AM PDT
  • Uploading and Downloading Files Using FTP

    The Onehub FTP Gateway provides support for securely uploading files and folders with standard FTP clients. FT...

    Feb 21, 2017 10:33AM PST
  • Restoring Deleted Information

    In the case that a file, folder, or Workspace is accidentally deleted, Onehub has the ability to restore delet...

    Dec 11, 2017 03:47PM PST

Still need help? Contact us directly at (877) 644-7774 or